How to setup an Exchange email account on an iPhone or iTouch using OWA

• You must have software version 2.0 or higher on your Apple device to set up an exchange account.
• You can only configure one Exchange account per device but you will be able to add further POP or IMAP accounts including Hotmail, Yahoo etc.

1. On the home screen, tap settings.

2. Select "Mail, Contacts, Calendars".

3. Select Add account.

4. Select Microsoft Exchange.

5. Now enter your full email address. i.e. name@yourcompany.co.uk
6. Enter your username. By default this is your network logon name, i.e. the username you use to logon to your network.
7. Do NOT enter the domain field, leave it blank.
8. Enter your exchange password. This will be the password you use when logging onto your network.
9. Enter a description for the acount. This can be anything you like, i.e. 'Work email'.

10. Click Next. You will receive a message saying unable to verify certificate - this is normal! (You will receive this message again at a later stage, when prompted, you should select accept again.)

11. You will now have the option to enter your Exchange server details. Enter the external IP address of your server only, i.e. do not enter any 'https' or 'exchange'. It will look something like this: '81.213.32.142'. (If you do not know your external server IP address, ask your network administrator who should be able to provide it for you.)

12. Take this opportunity to check the spellings of all your entries and then select next.

13. Now choose which services you would like your device to synchronise, and select done/save. (If you chose to synchronise either contacts or calendars, all data stored on your device will be overwritten with the data stored on your exchange account, i.e. outlook contacts, and calendar entries will replace ALL the entries on your device.)

14. Your device is set to retrieve mail from the last 3 days as default. If you wish to retrieve mail older than this tap the new account called exchange (or the description you entered in step 9) and change mail days to sync to the time frame you require, then tap exchange to go back to the previous screen.

15. Your account setup is now complete.

16. To view your exchange email, Press the home button and then tap Mail. Your device will now synchronise with your exchange mailbox and other services if you selected them in the previous step. If you have subfolders in your mailbox, only the subfolders within your inbox, will show on your device. If you wish to view other subfolders, you must move them into your inbox and your device must then synchronise again before they are visible.