Quarantine Summary User Guide
As a mailbox user, Quarantine Central enables you to review all stopped email, identify genuine messages, and add sender addresses to your allow lists with just a few simple clicks. You can also create deny rules can also be added and passwords can be changed. As your user mailbox matures, Quarantine Central will become more efficient at filtering spam from your mailbox. It does this by using the spam filtering settings for your account, by examining the addresses and domains you exchange email with, and by using filter profiles and instances of spam reported by you, your domain administrator, and other mailbox users in your domain. The more you email, the less chance spam will reach your mailbox.
Browsing Quarantine Central’s Interface
You can gain access to Quarantine Central’s login page either by clicking the link in your Quarantine Summary email, or by entering the following secure URL into your browser’s address bar: https://central.perimeterprotect.com
In order to gain access to your Quarantine Central user account, you must be logged in using your own mailbox user account login format username@domain-name.com Once you are logged into the application, you’ll see Quarantine Central’s navigation bar comprised of horizontal tabs across the top of the page (as shown next) and a feature area directly below. By default, the Spam Quarantine tab is the first area displayed. You can navigate to any area by clicking directly on one of the tabs, or immediately log out by clicking the Logout tab.
Using Spam Quarantine Tools
By default, your Spam Quarantine screen is the first to be displayed when you log into your Quarantine Central mailbox user account. The options available (shown below) enable you manage the spam your account has received in a number of ways.
On the left side of the page you’ll notice a column of folders with dates. Clicking a folder enables you to view a list of the messages detected as spam by Quarantine Central on the right side of the page. The page controls include interface options that enable you to sort and navigate though the messages in the list. The list itself is organized according to the From sender/domain and the Subject and content.
For a practical exploration of the commands you can perform in this view, follow these steps:
1. To delete a message in the list, place a check mark in the check box adjacent to the message and click the Delete button or click the trash icon next to the check box.
2. To view the message header, click the sender address of the message in the list. To view the spam score summary, click the spam rating in the list. To view the message body, click the subject and preview of the message in the list. Each time you click, a new window will open to display the message details.
3. To process a selected message, click the Report/Deliver/Allow button. Your screen will refresh to display Quarantine Central’s spam processing options (as shown next).
4. Choose your message processing options. Select the Report as Non-Spam option to let Quarantine Central know that the message is not spam.
5. Choose the Deliver to My Mailbox option to allow the message to transit through Quarantine Central’s filters without being stopped.
6. Choose an allow/deny option (Don’t Allow, Sender Only, Domain Only) from the Always Allow menu to allow or deny the sender and/or domain to your personal allow/deny list.
7. Choose Delete from Quarantine Central to delete the message from the list.
8. Click the Perform Actions button to finish processing the message.
9. To delete all the spam messages for your user mailbox, click the Purge button below the list of dated folders. This will immediately delete all the spam messages collected in your Quarantine Summary.
Viewing the Virus Quarantine
Quarantine Central’s Virus Quarantine tab enables you to view information on all virusinfected messages that have been blocked from reaching your user mailbox. To access the virus-infected messages list for your user mailbox, log in to Quarantine Central and click the Virus Quarantine tab (as shown next).
You’ll find the information is presented in the same way as your Spam Quarantine. On the left side of the page you’ll notice a column of folders with dates. Clicking a folder enables you to view a list of the virus-infected messages blocked by Quarantine Central on the right side of the page. The page controls include interface options that enable
you to sort and navigate though the messages in the list. The list of virus-infected messages provides details on the From address, the Virus name, the Subject line, and the Attachment (if any). You can view the viruses blocked for any particular day or permanently delete all instances in the list by clicking the Purge button below the date folders on the left side of the page. To view details on the sender address, subject line, or attachment, click directly on the
corresponding row and column in the list. To delete a selected message, click the Delete button.
Building Allow and Deny Lists
As you use Quarantine Central, a list of allowed addresses and domains is built according to your actions. Email you send can automatically determine your personal address and domain allow list. As a mailbox user, you can use options in Quarantine Central’s Personal Allow/Deny to manage the addresses and domains on your personal allow and deny list. To access these options, log in to Quarantine Central and click the Personal Allow/Deny tab to view
the available options (shown next).
The list you see will display your allow/deny entries of addresses and domains. Domains are displayed first, followed by individual addresses. The page controls include interface options that enable you to sort and navigate though the entries in the list. The list itself is organized according to the Sender/Domain name, the Allow/Deny status, the entry Type, and Updated On date.
The list provides details on each entry, including its Allow or Deny status, the date the entry was added to the list, and the how it was added. There are essentially three entry types as follows:
• Automatic Entries added automatically by Quarantine Central’s spam filter settings.
• Manual Entries added manually using the Allow or Deny options in this tab area.
• Admin Policy Entries added by your domain administrator either manually or by using filter profiles created for the domain.
The options available enable you to manually add any address or domain to the list. To allow an address or domain, enter it in the Allow field and click the Allow button. To deny an address or domain, enter it in the Deny field and click the Deny button. In both cases, this will add your entry to the alphabetized list with domains listed first followed by email addresses.
To delete an entry, place a check mark in the check box beside the entry and click the Delete button or click the trash can icon adjacent to the entry and answer OK to the confirmation dialog that appears.
Setting Password Options
In Quarantine Central, you can change the password for your user mailbox. To do this, log in to Quarantine Central using your user mailbox login format username@domain-name.
com and click the Password tab to view the available options (shown below).
You can choose the Use Random Password option to accept whichever password is currently being displayed, or enter your own password in both the Use the Password and Confirm Password fields. Click the Change Password button to apply the change. Your old password will be overwritten and the new one will be required the next time you log in to your user mailbox.
Viewing your Quarantine Central Report
Quarantine Central enables you to view the spam and email statistics for your user mailbox both graphically and statistically (as shown below). To access these reports for your user mailbox, click the Reports tab in Quarantine Central. If you have multiple accounts added as alternates, a total report will be generated for all mailboxes as well as individual reports for each mailbox.
The reports provide detailed information on the total email and spam received by your user mailbox for the current month and the previous month. Spam statistics are also broken down by total spam received, spam reported as non-spam, the spam currently being stored, and the total number of viruses blocked.
Viewing Your Quarantine Summary
If your domain administrator has provisioned the Quarantine Email Summary, you will periodically receive an automatically generated email which lists all the spam and virus activity for your user mailbox.
When you receive the Quarantine Summary (shown next), you’ll be able to see an accurate account of the spam detected—including details on each individual instance. A summary of viruses caught by the virus blocking filters is also included.
If you require further assistance with this please email: support@impirius.co.uk
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